Communication = Empathy

“The single biggest problem in communication is the illusion that it has taken place.” George Benhard Shaw Communication, particularly in science and technology, is not just the presenting information, data and evidence; it is presenting it in a way that is understandable. Communication is a two way street: It’s not just talking, it’s listening; it’s


Revisiting “THE FINE ART OF BALONEY DETECTION” When I speak of reason or rationalism, all I mean is the conviction that we can learn through criticism of our mistakes and errors, especially through criticism by others, and eventually also through self-criticism. (Karl Popper, 1958/67) In a previous article for, I wrote about disinformation and

Are you knowledgeable or knowledge-ABLE?

For the sake of a little context, let me state the obvious, digital media is having a profound impact on how knowledge is created, shared, transformed and consumed. In the last 20 years, we have gone from being passive consumers of knowledge to active creators of meaning. Yes I know, not all of us are

Motivational Design for Learning Performance: ARCS

John M. Keller goes right for the educational “jugular” in his research motivational design for learning performance. Motivation is by far the most illusive and yet the most impactful element in learning.  In his book Educational Design for Learning and Performance Keller pools together much of the thinking and research around the notion of motivation to then