Communicating With Respect to Educate and Influence

“When we treat people merely as they are, they will remain as they are. When we treat them as if they were what they should be, they will become what they should be.” Thomas S. Monson Whether we are attempting to educate, influence, or criticize, our underlying objective is usually to gain the trust of

Communication = Empathy

“The single biggest problem in communication is the illusion that it has taken place.” George Benhard Shaw Communication, particularly in science and technology, is not just the presenting information, data and evidence; it is presenting it in a way that is understandable. Communication is a two way street: It’s not just talking, it’s listening; it’s